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A Sample Customer Complaint Letter to a Company

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Here is a sample complaint letter written to the HR Manager reporting about discrimination at the workplace.

[Letter]Stepanie Marshall

55 Grine Street

Brooklyn, NY 10203

27 September 2016


Phone: 425 408 9540

Email: stepham@gmail.com


Subject: Complaint about quality and service


Robert Norris

Regional Manager

Zeus Mobiles Pvt. Ltd

56 Bowder S

Brooklyn, NY 10004


Dear Mr. Norris,

This is to express my dissatisfaction with the service and quality of product sold by your company. On 1st August 2016, I brought one of the mobile phones bearing Model No- 782XS.

Within a fortnight, the cell phone started having operational difficulties including hanging and automatic data erasure. I contacted your local service center, but they did not pick up my calls. When I visited the store, they inspected the phone and informed me that it has a software malfunction which cannot be repaired. When I demanded a replacement, they refused.

I request you to take the matter into cognizance and replace my mobile phone with a new one. If you do not reply within 21 days, I will have to consider my legal options.


Stephanie Marshall.[/Letter]

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