Here is a sample complaint letter written to a Credit Card Company informing about a dysfunctional credit card.
23, Riverly Road
Los Angeles, CA 90045
31 August 2016
Phone: 023 888 0424
Subject: Complaint about dysfunctional card
Cross Banks Pvt. Ltd.
850 Francine Drive
Bertlot, IL 65420
Dear Mr. Rogers,
I am writing to bring to your attention that I have a Cross Bank’s Platinum Credit Card registered against my name. I have been using the card for the last two years, however, recently I have encountered a problem.
I am not able to make purchases with my credit card for the past week. I have not exceeded my credit limit and paid off all the dues last month. I had called up the Consumer Care section, but they seemed hapless and could not come up with an explanation or solution.
I respectfully request you look into the matter. I am attaching a copy of the account summary for your help. I hope for a positive response from your side.