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Sample Complaint Letter to a Travel Agency

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Here is a sample complaint letter to a travel agency reporting horrendous tour experience.

Christie Jessie

112 W Street

Sacramento, CA 90003

31 September 2016

 

Phone: 806 208 0604

Email: christjes9@gmail.com

 

Subject: Complaint about tour

Bill Strokes

Manager

The HillyBilly’s

5 Wich Street

Brooklyn, NY 13374

Dear Mr. Strokes,

I am writing this letter to bring to your notice that I had booked hotel and air tickets through your travel agency for an Egypt trip on 1st January 2016. The trip turned into a nightmare because of your irresponsible bookings.

My perils started when I found out that you had booked my tickets in the Economy class and not in the Executive class as I had instructed you to. The hotels where you had made reservations for me were so substandard that on reaching each location I had to change hotels. I incurred a huge financial loss due to this.

I request you to refund the money that I had given you for the bookings. If you are not open to this proposal, I will take aggressive legal measures.

Sincerely,

Christie Jessie.

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