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A Sample Complaint Letter for Bad Service

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Here is a sample letter complaining about the poor and unprofessional service at a retail store.

[Letter]Alex Plitt

5 Prerine E Street

Brooklyn, NY 10003

27 September 2016

 

Phone: 475 488 0541

Email: alexpl@gmail.com

 

Subject: Complaint about bad service

 

Vince Micheals

Regional Manager

APJ and Co

56 Dane Street

Brooklyn, NY 10004

 

Dear Mr. Michaels,

This is to inform you that I am a regular customer at your retail store and have always received excellent service and salesmanship. However, on 1st August 2016, I was exposed to rude and irresponsible behavior at your store.

I had purchased two trousers from your retail outlet at 50 Bridge Street, Brooklyn. As I approached a salesperson who went by the name tag John for length-alteration, he said he cannot take the measurements and will request somebody else. After waiting for thirty minutes, I was informed that the measurements cannot be taken on that day. I was shocked by this behavior and demanded an explanation from the floor manager, Rob. He rudely told me to either buy the trousers as it is or let them be.

I am angry and frustrated with what transpired and as a loyal customer, I request you to take strict steps against such incompetent employees.

Sincerely,

Alex Plitt.[/Letter]

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